UX Researcher

10+ years of digital product experience

How I can support you

Successful companies make informed decisions.

Based on insights, not assumptions.

I know how to deliver and leverage research insights throughout your organisation.

So that you can build products and services that work.

What other people say

“Mirjam is a remarkable researcher, thinker, teacher, product-maker and human being. She is a very deep thinker, with an incisive intellect and the ability to cut through to the core quickly and compellingly. [She] is able to help everyone involved in a piece of work connect back to the 'why', keeping focus and energy high. I look forward to working with Mirjam again!”

— Rhiannon White. Chief Product Officer at Clue

“Mirjam brings a powerful entrepreneurial mindset and acts as a catalyst for user-centricity through excellent UX expertise, creative problem solving and agile leadership skills.”

— Martina Schiffer. Senior UX Insights Lead at Roche Diabetes Care

“Mirjam’s research skill set alongside excellent communication skills and a great sense of humour, make her a priceless asset to any organisation.”

— Kathryn Moore. Independent Product Manager

Insights that stick. Products that work.

You know that sustainable growth comes from continuously delivering value to your users. You’re aware that you have to understand your users needs, but somehow you haven’t really made it there. Sound familiar?

Going from data to actual insights can be tricky. I can set up ways of working that help with just that: Collect the right qualitative and quantitative data at the right time, transform them into insights and drive positive product impact.

Picture of postits pinned to a wall.

UX strategy & tactics

User value ≠ more features.
User value = fulfilling a need.

It can require a mind shift to go from continuously delivering features to continuously delivering value. Yet another shiny slide deck isn’t gonna do it. This kind of change needs hands-on work.
Whether you’re bootstrapping or bringing out the big guns: together we will find a viable, pragmatic and adaptable approach to user-centricity that works for your organisation.

My specialty: digital health innovation

Combining medical devices and services while leveraging technology is challenging.
For companies with a long history in this space, it can be tough to include the patient perspective in a meaningful way.
For new players in the field, the complexities of medical device regulations and specifically human factors engineering can become a roadmap bottle neck.

Let me use my knowledge from both worlds to help you move forward, no matter your starting point.

Person in lab coat holding a smart phone